Privacy Policy
Effective Date: November 19, 2025

Admiral Detailing (“Admiral Detailing LLC,” “we,” “us,” or “our”) operates the website https://admiraldetailing.com and is the data controller of your personal information.

We are committed to protecting your privacy and handling your personal information in a safe, transparent, and lawful way. By using our website, booking services, or opting in to SMS or email communications, you agree to the practices described in this Privacy Policy.

1. Personal Information We Collect

We may collect the following types of information:

a. Device and Usage Information
When you visit our website, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse, we may collect information about:

  • Pages you view and actions you take on the site

  • How you arrived at the site (referring websites or search terms)

  • General interaction with the site

We refer to this as “Device Information.”

b. Information You Provide to Us
You may provide personal information directly to us when you:

  • Request a quote or book a service

  • Fill out contact forms

  • Opt in to SMS or email updates

  • Communicate with us by phone, text, or email

This may include:

  • Name

  • Phone number

  • Email address

  • Service address or city/area

  • Vehicle information

  • Payment-related information (processed via secure third-party processors; we do not store full payment card details)

  • Any other information you choose to share in a message, form, or phone call

c. SMS Information
If you opt in to receive SMS messages, we collect your mobile phone number and any messages you send to us. This is used to send appointment confirmations, reminders, service updates, and promotional offers (if you have consented to marketing SMS).

2. Why We Process Your Data

We process your information for the following purposes:

  • To provide and manage our detailing services

  • To schedule, confirm, modify, and remind you of appointments

  • To respond to your questions and support requests

  • To send you service-related messages (e.g., confirmations, updates, receipts)

  • To send marketing communications (email or SMS) when you have given consent

  • To improve our website, services, and customer experience

  • To comply with legal obligations and protect our rights

We collect only the information reasonably necessary to deliver our services and operate our SMS and email programs.

3. SMS Messaging and Your Choices

By providing your mobile number and explicitly opting in, you agree to receive SMS messages from Admiral Detailing LLC. Message frequency may vary. Message and data rates may apply.

  • Text STOP to 865-337-4558 to opt out of SMS messages at any time.

  • Text HELP to 865-337-4558 or contact us at contact@admiraldetailing.com if you need assistance.

Opting out of SMS will not affect other communications we may need to send to fulfill services you have requested (e.g., emails or phone calls related to an existing appointment), unless you request otherwise where legally permitted.

4. How We Share (and Do Not Share) Your Information

We do not sell your personal information, and we do not share your information with third-party marketers or data brokers for their own independent marketing purposes.

We may share your information only with:

  • Service providers and vendors who help us operate our website, process payments, send SMS or email messages, or perform business functions on our behalf. These parties are allowed to use your information only to provide services to us and are required to protect it.

  • Legal authorities or other third parties when required by law, subpoena, court order, or when we believe in good faith that disclosure is necessary to protect our rights, your safety or the safety of others, investigate fraud, or respond to a government request.

  • Successors or assigns in the event of a business transfer (e.g., merger, acquisition), subject to the same privacy protections.

We do not allow unaffiliated third parties to use your personal information for their own marketing campaigns.

5. Information Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, use, modification, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Provide services you have requested

  • Maintain business records for legitimate purposes

  • Comply with legal, tax, and regulatory requirements

We may anonymize data so that it can no longer identify you and retain it for analytical or statistical purposes.

7. Your Rights and Choices

Depending on your location and applicable law, you may have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of your personal information (subject to legal limits)

  • Object to or restrict certain types of processing

  • Opt out of marketing communications (SMS or email) at any time

To exercise these rights or update your preferences, contact us at contact@admiraldetailing.com.

8. Links to Other Websites

Our website may contain links to third-party websites that we do not own or control. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Legal Disclosure

We may disclose information as required or permitted by law, including to comply with legal processes or enforce our terms, and to protect the rights, property, or safety of Admiral Detailing LLC, our customers, or others.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top. Your continued use of our website or services after any changes indicates your acceptance of the updated policy.

11. Contact Information

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

Admiral Detailing LLC
Email: contact@admiraldetailing.com
Phone: 865-337-4558